Help Counselling is based on Portobello Road in central London. We offer individual counselling and psychotherapy to a wide range of people, mainly in west London. We can be accessed by clients across the Greater London area.

If you would like to register for an appointment, please phone 020 7221 9974 between 10am and 5.30pm on weekdays.

We’ll take some details, including your name, contact number, and times when you’re available to attend, as well as asking you a few questions about your mental health history. The more flexible you can be in terms of your availability, the quicker we can usually offer a session. There tends to be a longer wait for evening sessions. Sessions are available Monday to Friday from 10am, with final sessions at 7.30pm (8.30pm on Thursdays). We also have sessions on Saturday mornings.

If your mental health history seems very complex, we will most likely consider it in your best interests to seek counselling with a qualified and experienced therapist. If this is the case, we will suggest other services that provide such support.

Find out what our clients have to say about counselling at Help

Your counselling sessions are your space to talk about whatever you like. By listening to you and discussing with you, the counsellor will aim to help you gain a better understanding of your feelings, your thoughts and your fears, as well as supporting you in finding your own way forward.

Counsellors are not there to judge you or to tell you what to do. They will try as much as they can to understand your view of the world. They may ask questions, challenge your thinking or suggest you explore your feelings more closely as ways of offering insight.

There are many reasons why people come for counselling. Perhaps they are feeling unsettled or stuck in their lives. It might be that they are facing big changes and are experiencing a mixture of feelings about their situation.

Sometimes, people come because they don’t like the way they have been behaving or reacting to certain people or situations. They may feel overwhelmed and not sure how to move forwards.

Counselling can help you:

  • Approach your problems from a new perspective
  • Have extra support during a life crisis
  • Work towards gaining power over an addiction
  • Deal with depression
  • Transition towards a new career
  • Transform rage into assertiveness and self-confidence
  • Reduce anxiety and/or stress levels
  • Feel less isolated and helpless
  • Gain clarity in making life choices
  • Consider your inner and outer lives
  • Restore balance to your life
  • Live more consciously and with a sense of purpose.

At Help, our counsellors work with an integrative approach to counselling and psychotherapy. Integrative therapy brings together different elements of specific therapies, based on the idea that there is no single approach that can treat each client in all situations.

Each person is considered from a holistic perspective and counselling techniques tailored to their individual needs and circumstances.

From Monday to Friday, the first appointments are at 10am and the final appointments are at 7.30pm. On a Thursday evening, 8.30pm appointments are also available.

On a Saturday, the first appointments are at 11am and the final appointments at 2pm.

If clients are working, we suggest a contribution for each session based on a sliding scale of £1 for every £1,000 of income. Concessions are available to clients who are not working, studying, in a caring role or receiving benefits.

All clients pay something towards their counselling, depending on their income. We realise that everyone’s situation is different and we do our best to take that into account when agreeing a contribution.

Please call us on 020 7221 9974 to discuss.

Your first appointment is an initial assessment, with a number of questions to go through. This will help us to get an overview of your situation and to determine whether counselling at Help is right for you. It is also a time for you to assess if you want to take up counselling at Help and to work with the counsellor you are meeting.

If counselling at Help is suitable for you, we offer a six-session contract to start. Longer-term work is available but not guaranteed.

No. The majority of our counsellors are in the final years of a 5-year training in psychotherapy, and are supervised according to BACP/UKCP guidelines.

Help is an organisational member of BACP.

All counsellors work within the British Association for Counselling and Psychotherapy (BACP) ethical guidelines. Visit www.bacp.co.uk

Our service maintains a strict confidentiality and data protection policy.

We aim to create a warm and welcoming environment in our counselling rooms. Here are photos of the rooms here at the centre:


Credit: James Finlay Photography

Yes. Counselling is available in other languages – please ask when you refer yourself to counselling by calling 020 7221 9974

No. It is not possible to bring your child to your counselling session with you or to leave them in the waiting room. Please make sure that you arrange childcare before you come to your counselling session.