How we work
We are based in West London, and operate both an online service as well as face-to-face.
Counselling requires your commitment to tackle your problem. The first step is for you to complete the enquiry form here. You will then be invited to book a 60 minute online assessment so you can tell us more about yourself and the issue you are facing. Once we have completed the assessment this allows us to confirm whether the service is right for you and to match you to the right counsellor. All our counsellors are in training with accredited training schools, and are provided with ongoing support including fortnightly clinical supervision from a BACP or UKCP registered supervisor.
Once you have chosen to work with a counsellor, your appointment will take place at the same time, on the same day, each week for 50 minutes. Most people come to Help because they need counselling over the long-term and therefore the number of sessions you can have is not limited, however we ask that you commit to at least 6 weeks’ worth of session in the first instance. The more flexible people are regarding availability and when they can access counselling, the faster Help can offer you a session.