How we work
We are based in West London, and with COVID 19 we are currently operating an online service and aim to return to face to face work as soon as is feasible.
Counselling requires your commitment to tackle your problem. The first step is for you to complete the enquiry form on our home page. We will then book you in for a 60 minute assessment and this when we can tell you more about the service and you can tell us more about yourself and the issue you are facing. Once we have completed the assessment this allows us to confirm whether the service is right for you and to match you to the right counsellor. All our counsellors are in training with accredited training schools, and are provided with ongoing support including fortnightly clinical supervision from a senior BACP or UKCP accredited supervisor.
Once you have chosen to work with a counsellor, your appointment will take place at the same time, on the same day, each week. Usually people commit to a minimum of 6 sessions, but they can choose to continue long term, up to 55 sessions as needed. The more flexible people are regarding availability and when they can access counselling, the faster Help can offer you a session. There tends to be a longer wait for an evening session.