Other resources

Disclaimer: the services contained within this document are for information purposes only. Help are unable to recommend or endorse any of the services listed. Any Access to the services are at the individuals discretion.


Aurora Foundation
Helping people abused in childhood by providing individual counselling/psychotherapy and bodywork as well as workshops and activities. London-based.
020 8541 1951 www.aurorahealthfoundation.org.uk

London Survivors Gateway

The London Survivors Gateway offers victims and survivors of rape and sexual abuse help to access specialist services in London.  They provide information on what help is available after rape, sexual assault, sexual abuse or any form of sexual violence and offer support to access these services. They work with anyone aged 13 or above regardless of gender, sexuality, disability, language, ethnicity or immigration status.
0808 801 8060 https://survivorsgateway.london

Maya Centre
Free psychodynamic counselling and group psychotherapy for women on low incomes living in Islington who have experienced severe trauma through domestic violence, abuse in childhood or overseas in war or conflict as well as harmful practices. Run projects to provide counselling for refugees and asylum-seekers, for Irish women, older women and women affected by domestic violence.
Unit 8, 9-15 Elthorne Road, N19 4AJ
020 7281 8970 www.mayacentre.org.uk

One in Four
Supports survivors of sexual violence and abuse, particularly survivors of childhood sexual abuse and trauma. Services include: long-term low-cost counselling for adults over 18 years; psychoeducation groups and workshops; advocacy and help in reporting abuse; resources; survivors voices.
North London centre: Islington N7 6LA
Main centre: Bellingham, SE6 2PG. 020 8697 2112


Addiction Helper
National service offering advice to anyone looking for addiction advice, including family, friends and other services.

ASCA – Addiction Support and Care Agency
Local voluntary sector organisation offering confidential 1-to-1 counselling and advice.  Also offers 1:1 counselling and group therapy for carers.
Richmond: 233 Lower Mortlake Road, TW9 2LL.  020 8940 1160
Surbiton: 96 Ditton Road, Surbiton KT6 6RH.  020 8339 9899

Drug and Alcohol Wellbeing Service (DAWS)
Substance misuse support and recovery services across Kensington and Chelsea, Hammersmith and Fulham and Westminster.

Digital map showcasing activities and services across the Tri-borough.

Work with communities across West London we provide specialist services to individuals and families (Ealing, Brent, Hounslow and Harrow) to address their alcohol, drug, mental health and domestic violence concerns.
1 & 2 Factory Yard, Hanwell, W7 3UG.
020 8577 6059 www.eachcounselling.org.uk


  • Sex & Love Addicts Anon.
    For anyone who knows or thinks they have a problem with sex addiction, love addiction, romantic obsession, co-dependent relationships, fantasy addiction and/or sexual, social and emotional anorexia.
    07984 977884 slaauk.org


British Association of Anger Management (BAAM)
Anger and stress management training and workshops as well as work with individuals, couples and families.   London Anger and Stress Management Clinic offers 16 individual sessions by appointment in London Victoria (not low cost).
0345 1300 286  www.angermanage.co.uk


See also Children and Families.

Cruse Bereavement Care
Bereavement counselling and helpline service.
0808 808 1677 (Freephone) www.cruse.org.uk

Kensington & Chelsea and Hammersmith & Fulham Cruse.

020 8964 3455 www.kchf-cruse.org.uk

Charity providing support for anyone affected by the death of a baby before, during or after birth.
Helpline: 0808 164 3332. General enquiries 020 74367940 / 0203 897 6094  www.sands.org.uk


Carers Trust provides information on local support and advice for carers.
0300 772 9600 www.carers.org.uk

Local service: Carers Network Westminster, Third Avenue Office 8, Beethoven Centre, London W10 4JL. 020 8960 3033.  www.carers-network.org.uk

Carers Breathing Space
Provides Mindfulness Based Stress Reduction (MSBR) to help East London-based carers learn how to reduce the stress that can come with intensive caring responsibilities.
The London Buddhist Centre, 51 Roman Road, Bethnal Green E2 0HU.
020 8981 1225 www.breathingspacelondon.org.uk


Carers Trust provides information on local support and advice for carers.
0300 772 9600 www.carers.org.uk

Local service: Carers Network Westminster, Third Avenue Office 8, Beethoven Centre, London W10 4JL. 020 8960 3033.  www.carers-network.org.uk

Carers Breathing Space
Provides Mindfulness Based Stress Reduction (MSBR) to help East London-based carers learn how to reduce the stress that can come with intensive caring responsibilities.
The London Buddhist Centre, 51 Roman Road, Bethnal Green E2 0HU.
020 8981 1225 www.breathingspacelondon.org.uk


Provides help for young people, as well as parents and teachers, or any concerned adults. The service offers support and information about eating disorders.  Helplines are open 365 days a year.  Weekdays 9am-8pm.  Weekends and Bank holidays 4pm-8pm.
Freephone Youth helpline: 0808 801 0711. (See also Health and Wellbeing for student and adult services.)

Child Bereavement UK
Bereavement support for families when a child dies or when a child is facing bereavement.  National Helpline 0800 028 8840.  www.childbereavementuk.org
Bereavement support West London 0208 960 9476.  Beethoven Centre, 174k Third Avenue, London W10 4JL.  [email protected]

Free and confidential helpline for children and young adults in the UK to talk about anything on their minds.
0800 1111   www.childline.org.uk

Children and young peoples’ counselling service based at CCPE – FreshSteps
Beauchamp Lodge, 2 Warwick Crescent, W2 6NE.  020 7266 3006 www.ccpe.org.uk

Kensington and Chelsea Child and Adolescent Mental Health Service (CAMHS)
NHS community mental health services for children and young people up to the age of 18 with mental health difficulties, and their families. GP or professional referral, or self-referral by visiting the service and filling in a form. They will then contact you for an assessment.
020 33173599

The Kooth.com
The Kooth.com service is a free professional mental health and wellbeing service that provides an online service for young people (11 to 24 year olds) to talk online to a professional, or view news articles and self help info. It’s available to Westminster, Kensington & Chelsea and Hammersmith & Fulham young residents 365 days a year until 10pm. There’s no referral process and no query is too small or too large. https://www.Kooth.com

West London Action for Children
Offers range of counselling and psychotherapy services for children in need and their families, for boroughs of Hammersmith and Fulham and Kensington and Chelsea residents.
15 Gertrude St, SW10 0JN, 020 7352 1155 / 07525 781 373  www.wlac.org.uk

Winston’s Wish
Supports bereaved children, young people, their families and the professionals who support them.
Freephone National Helpline 0808 8020 021 www.winstonswish.org.uk

Young Minds
Information for young people about emotional and mental health www.youngminds.org.uk


Victim Support
National charity for victims of crime in England and Wales. 
Freephone support line: 0808 1689 111 www.victimsupport.org.uk


Debt Helpline
National helpline that provides free confidential and independent advice on how to deal with debt problems. Also online personal debt advice and webchat.
0808 808 4000 (Monday-Friday 9am-8pm.  Saturday 9.30am-1pm) www.nationaldebtline.org


(See also ABUSE)

Advance Charity
Free, confidential advice and specialist support for domestic abuse. Services for women aged 13+ living in Hammersmith & Fulham, Kensington & Chelsea, Ealing, Brent, and Westminster.  A&E and maternity-related domestic violence services are also available to women in Brent.
020 8741 7008 / 0203 953 3111 http://advancecharity.org.uk 

Everyman Project
For men concerned about their violent and abusive behaviour. Offers a programme of 1-to-1 and group counselling.
0203 642 8850

Also offers support to survivors of domestic violence (any gender).
0203 642 8860 (Tuesday and Thursday 11am to 4.45pm)

Housing for Women
Immediate support and refuge for women and children in several sites in the south east and London.
Referrals and information: 020 7501 6120 https://hfw.org.uk

Men’s Advice Line
Free national helpline for male survivors. For those living in England, Wales and Scotland.
0808 801 0327 Monday-Friday extended opening times 9am – 8pm  https://mensadviceline.org.uk

National Domestic Violence Helpline
Free national 24-hour helpline for women experiencing abuse, or family, friends, colleagues and others calling on their behalf.
0808 2000 247 www.nationaldahelpline.org.uk

National LGBT Domestic Abuse Helpline
Free national helpline offering emotional and practical support for LGBT people experiencing domestic abuse.
0800 999 5428 Mon-Fri 10am-5pm, Wed-Thurs 10am-8pm. www.galop.org.uk

Offers a range of services to women and children experiencing domestic violence.
Free 24-Hour National Domestic Abuse Helpline: 0808 2000 247 www.refuge.org.uk

UK based charity working in areas of domestic violence.  Providing services, including helplines for male and female perpetrators of domestic violence, for male victims of domestic violence and for young people who are violent in the home or relationships.
Phoneline service for domestic abuse perpetrators and those supporting them 0808 802 4040 www.respect.uk.net

Women’s Aid
National domestic violence charity. Offers advice on local services and emergency refuge search and for those worried about someone else.
Freephone helpline: 0808 2000 247 www.womensaid.org.uk

Woman’s Trust
Mental health and support service for women affected by domestic violence and abuse. Offer individual counselling and workshops in East and West London.
020 7034 0303 www.womanstrust.org.uk


Provides help for adults and young people, as well as parents and teachers, or any concerned adults. The service offers support and information about eating disorders.  Helplines are open 365 days a year.  Weekdays 9am-8pm.  Weekends and Bank holidays 4pm-8pm.
Freephone adult helpline: 0808 801 0677.  Student helpline: 0808 801 0811.  (See also Children’s Services.) www.beateatingdisorders.org.uk


Smart Works
Provide high quality interview clothes and interview training to out-of-work women on low incomes.
Smart Works North London: 020 7288 1770
Smart Works West London: 020 8962 6586

Timewise jobs
A jobs board specialising in part-time jobs and roles that are open to flexibility, for people with skills and experience.  Also offers advice and ideas related to all areas of employment, for example, CV writing and interview skills.

Volunteer Centre Kensington and Chelsea
Connects volunteers with organisations who need help. Stepping Stones – supports people with learning disabilities, physical disabilities and mental health issues to find volunteering opportunities in Kensington and Chelsea. New Opportunities – supports unemployed people to get into paid work.  020 8960 3722 www.voluntarywork.org.uk


Campden Charities
A grant-giving trust for the benefit of residents of Kensington intended to relieve financial hardship. Practical assistance and grants to support you into employment.
020 7243 0551 www.campdencharities.org.uk

Citizen’s Advice Bureau
Various drop-in, appointment and information sessions. National Adviceline (England) 0800 144 8848  www.citizensadvice.org.uk

Citizen’s Advice Kensington (offering free, independent and confidential advice), 2 Acklam Road, London W10 5QZ. 0208 962 3485


Caravan Drop-in and Counselling Service
Offers drop-in counselling for adults by donation. By the Courtyard garden of St James’s Church, 197 Piccadilly, London W1J 9LL
Open Monday-Friday 11am- 7pm, Saturday-Sunday 10am-7pm.
0203 137 9984 (voicemail only).  Counselling phone service 0207 183 1802 www.thecaravan.org.uk

Counselling Directory
Online directory to help you find a qualified counsellor near you www.counselling-directory.org.uk

Ealing Abbey Counselling Service (EACS)
Self-referral – individual and group counselling.
1a Montpellier Avenue, Ealing, London W5 2XP. 
Office hours: Monday-Wednesday 9am-1.30pm and Thursday 9am-12pm (noon).
020 8998 3361 www.eacs.org.uk

Headstrong Hackney
Offers low-cost, short or long-term counselling to individuals (18yrs +) with mild to moderate challenges, delivered by trainees in supervision.  Hackney Wick, London E9 5LN.

Kingston Women’s Centre
Low-cost counselling, particularly for women, for up to two years.
169 Canbury Park Rd KT2 6LG
020 8541 1941 www.kingstonwomenscentre.org.uk

St Marylebone Healing and Counselling Centre
Offer weekly counselling and mental health support group. Also offer healing services.
17 Marylebone Road, London NW1 5LT.
020 7935 5066 https://marylebone-hcc.org.uk

West London Centre for Counselling
Free counselling for people aged 18+ who live or work in the borough of Hammersmith and Fulham, or are registered with a GP in the borough.
For individual counselling (12 weekly sessions), you must go through Back on Track by calling 0300 123 1156.
Some counsellors also specialise in working with couples on relationship issues, or with couples or individuals who have sexual issues. Access through Back on Track, or through your GP.
Group work is also available:  Men’s anger management, a general therapy group and a bereavement group.  Refer directly to WLCC 0208 563 2159 or through your GP.

Westminster Mind Counselling and Therapy Service
Counselling for adults aged 18+. Daytime service is open to anyone who lives in Westminster or has a GP in Westminster. Evening service is open to anyone.
020 7259 8100 / 0207 259 8129   http://bwwmind.org.uk/how-we-can-help/westminster-services

Women and Health / Men2Health
Camden based charity helping isolated and vulnerable women overcome multiple health challenges.  Working with women who have experienced domestic violence and rape, vulnerable new mothers and their families, carers, and women and men looking to improve their health and wellbeing.  Offering free short-term counselling and low cost long-term counselling and psychotherapy, as well as complimentary therapy.  They also offer talking and complementary therapies to men on a walk-in and NHS referral basis.
020 7482 2786 www.womenandhealth.org.uk

Women’s Therapy Centre
Offers low cost, longer term individual therapy for women. The centre has a particular commitment to offering psychotherapy to women whose needs might not otherwise be met elsewhere and has a commitment to working with women who would not usually have access to therapy. Offers a private psychotherapy referral service.
10 Manor Gardens, Holloway N7 6JS
020 7263 7860 www.womenstherapycentre.wordpress.com

WPF Therapy Services
Range of therapy options, including group therapy, individual psychodynamic, cognitive behavioural therapy (CBT) and psychoanalytic psychotherapy. Charges based on income.
23 Magdalen Street, London SE1 2EN. 020 7378 2000 www.wpf.org.uk


Changing Faces
Charity offering support and information to adults, children, parents and families whose lives are affected by any condition or injury that affects a person’s appearance.
Helpline 0300 012 0275 (Monday-Friday 10am-4pm) www.changingfaces.org.uk

Migraine Trust
Seeks to empower, inform and support those affected by migraine.
0203 951 0150 www.migrainetrust.org

My Health London (NHS)
Offering information about local health and care services in London, including mental health services and information. www.myhealth.london.nhs.uk


Terence Higgins Trust
Range of services to support people with HIV.  Services include online community forums and counselling.
0808 802 1221 www.tht.org.uk


British Dyslexia Association
National helpline provides information and advice about dyslexia.
0333 405 4555 www.bdadyslexia.org.uk
Dyslexia Association of London 020 8870 1407

The National Autistic Society
Leading UK charity providing information, support and services for people with autism (including Asperger syndrome) and their families, friends and carers.
Helpline: 0808 800 4104 Monday to Friday 10am-3pm


See also LGBTQI services.

Charity connecting volunteer lawyers with people and community groups who are not eligible for legal aid and cannot afford to pay.
National Pro Bono Centre, 48 Chancery Lane, WC2A 1JF. 020 7092 3940 www.lawworks.org.uk

Rights of Women
Provides women with free confidential legal advice in England and Wales by specialist women solicitors and barristers. Legal advice telephone line providing help for women in London on domestic and sexual violence and family law.
020 7608 1137 www.rightsofwomen.org.uk

North Kensington Law Centre
Provides a specialist legal service for areas such as education, employment and discrimination, housing, immigration and welfare benefits. Offer legal aid, low cost and fixed fee services.
Unit 13 Baseline Studios, Whitchurch Road, London W11 4AT www.nklc.org.uk

The Mary Ward Legal Centre
Free legal advice to those in need, mainly on debt, housing and welfare benefits. Low-income clients prioritised.
10 Great Turnstile WC1V 7JU. 020 7831 7079 www.marywardlegal.org.uk


Central and North West London NHS Foundation Trust – Community Mental Health Team Services
NHS community mental health teams assess your needs to make sure you receive the right treatment. Offer out-of-hours crisis support and advice.
0800 0234 650 (24 hours and open every day) www.cnwl.nhs.uk

Kensington and Chelsea Mind
Local Mind branch offering personal and skills workshops, training, support groups and information and advice on mental health services in the borough.
Office1, 7 Thorpe Close London W10 5XL. 020 8964 1333  www.kcmind.org.uk

National charity offering information on types of mental distress, where to get help, drug treatments, therapies and advocacy.
0300 123 3393 Mon-Fri 9am-6pm Text: 86463 www.mind.org.uk

Octavia Foundation
Charity supporting people affected by ill health, social isolation, low income or unemployment in central and west London. Offer befriending, outreach and volunteering work. www.octaviafoundation.org.uk

National charity working to improve the quality of life for people with mental illness. Provides emotional support, online forums and information.
Emotional support helpline for adults aged 16+: SANEline 0300 304 7000 Open 4.30pm-10.30pm every day. www.sane.org.uk

NB: SANEline is not currently available due to COVID-19.  Leave a message on 07984 967 708 and a member of Sane will call back as soon as practicable.

The Mindfulness Project
Offers mindfulness courses and workshops to help with stress, anxiety and depression to help people feel good and improve their relationships.
2nd floor, 6 Fitzroy Square, London W1T 5DX. 0203 289 8132 www.londonmindful.com


Age UK
Information and advice on a range of matters for people aged 55+
National Advice Line: 0800 678 1174 www.ageuk.org.uk

Age UK Kensington and Chelsea
Services include befriending, information and advice and social activities.
020 8969 9105 www.ageuk.org.uk/kensingtonandchelsea

Open Age
Local organisation in Kensington and Chelsea providing over 380 free/low-cost physical, creative and mentally stimulating activities per week for those aged 50+.
0204 516 9978  www.openage.org.uk

Re-Engage (Previously Contact the Elderly)
A free service providing social connections for older people.  They organise monthly Sunday afternoon tea parties for people aged 75 or over who live with little or no social support.  They also offer Call Companions for older people who live alone and feel they would enjoy a friendly phone call every week or two.
0800 716543 www.reengage.org.uk

Third Age Counselling
Free counselling service for people aged 50+, low-cost counselling for students and befriending and/or counselling at home for elderly people and carers. Also offer a fee-paying general counselling service. Kensington and Chelsea, Westminster, Hammersmith and Fulham.
020 7976 6667 for London appointments www.thirdagecounselling.com


Association for Postnatal Depression
Phone, online and postal support for women who are suffering post-natal depression. Also runs support services for husbands and families of the depressed woman.
020 7386 0868 www.apni.org

Birth Trauma Association
Supports women who have had a traumatic birth experience which might have resulted in developing Post Traumatic Stress Disorder.  Support via Facebook group, email or post.
General enquiries no. 01264 860380  www.birthtraumaassociation.org.uk 

British Pregnancy Advisory Service (BPAS)
Independent healthcare charity providing information, advice and treatment for women and couples who decide to end a pregnancy.
03457 30 40 30 www.bpas.org

The National Childbirth Trust
Offers information and courses so parents can decide what is best for their family. Can introduce parents to a network of local parents for support.
0300 330 0700 www.nct.org.uk


British Association for Behavioural and Cognitive Psychotherapies (BABCP)
Information on cognitive behavioural therapy/behavioural approaches and a directory of practitioners, including self-help resources and forums.
0330320851 www.babcp.com

British Association for Counselling and Psychotherapy (BACP)
Regulatory organisation for the profession of psychotherapy and counselling. Information on counselling and directory of practitioners.
01455 883300 www.bacp.co.uk

United Kingdom Council for Psychotherapy (UKCP)
Education, training, accreditation and regulation of psychotherapists and psychotherapeutic counsellors in the UK. Accredited register of psychotherapists.
020 7014 9955  www.psychotherapy.org.uk


(See also ABUSE)

The Havens
Specialist centres in London for people who have been raped or sexually assaulted in the past 12 months. Call 24 hours a day, 7 days a week for an initial assessment. Offers confidential medical and emotional support services and aims to see callers within 90 minutes if you need to be seen urgently, such as for a forensic medical examination. Offers follow-up care, including counselling, tests and treatments. All services are available without calling the police.

Urgent advice and referrals: 020 3299 6900
Non-urgent advice and referrals: 020 3299 1599 Monday-Friday 9am-5pm (not public/bank holidays)

Women and Girls Network (WGN)

(The West London Rape Crisis Centre)
The West London Rape and Crisis Centre is run by WGN and is part of the national network of independent Rape Crisis organisations managed by Rape Crisis England & Wales. They provide specialist support services (including counselling and criminal justice advocacy) for women and girls who have experienced sexual violence, whether this is recent or historic. This includes rape, childhood sexual abuse, trafficking, sexual exploitation, prostitution, sexual assault, sexual harassment, sexual bullying, and gang-related sexual violence.

Advice Line 0808 801 0660
London Survivors Gateway 0808 801 0860

Sexual Violence helpline: 0808 801 0770



Network of experienced London-based professional counsellors offering couple and individual counselling, psychosexual therapy and premarital counselling.
07884 064041 www.coupleworks.co.uk

Marriage Care
Specialises in helping couples (married or not) build and sustain healthy relationships. Face to face and telephone counselling.
London centre based in Notting Hill. 
0800 389 3801 http://www.marriagecare.org.uk

National service offering relationship/marriage counselling for couples including phone and online counselling. Cost depends on area.
0300 100 1234 / 0300 003 0396 www.relate.org.uk


Self Injury Support
UK wide helpline for women of any age affected by self-harm, their friends, families and carers.  All services are responded to by female volunteers who have received specialist training.  Services are available Tuesday, Wednesday and Thursday 7pm to 9.30pm
Self-injury helpline: 0808 800 8088

Email support (see website for further information)
Text: 07537 432 444 (Replies within half an hour during opening times.  Automated response if service busy)
Webchat also available. www.selfinjurysupport.org.uk


Campaign Against Living Miserably (CALM)
Support to prevent male suicide. For men of any age in the UK who are down, or in crisis.
Helpline: 0800 58 58 58 www.thecalmzone.net

Respite centre in North London for adults in suicidal crisis offering a one-off, four-night stay with non-medical befriending based support. Free and accessible to anyone across the UK.
020 7263 7070 www.maytree.org.uk

PAPYRUS Prevention of Young Suicide
Provides HOPELINEUK as a confidential support and advice service for young people under 35 who may be having thoughts of suicide and anyone concerned about a young person who may be having thoughts of suicide.
Helpline: 0800 068 4141. (9am to midnight every day of the year.)  www.papyrus-uk.org

Phone and email support at any time, whatever you are going through, whether or not you are suicidal. Local branches offering a face to face service can be found on the website.
National freephone: 116 123 [email protected] www.samaritans.org

Links to international suicide helplines www.suicide.org/international-suicide-hotlines.html

Survivors of Bereavement by Suicide (SOBS)
For people personally affected by a suicide. Range of services including a helpline.
0300 111 5065  https://uksobs.org


Freedom From Torture
Holistic approach to rehabilitation of survivors of torture and organised violence, offering medical consultation, forensic documentation of torture and psychological therapies and support as well as practical help.
London Centre: 111 Isledon Rd, Islington N7 7JW
020 7697 7777 www.freedomfromtorture.org.uk

The Maya Centre

The Tavistock and Portman Trauma Service
Kensington and Chelsea residents need a referral from their GP, other boroughs vary.
0800 153 0023  www.tavistockandportman.nhs.uk